Dear Mr. Eyriqazz,
Thank you for your feedback and details provided.
We wish to firstly apologise on the encounter on behalf of the outlet concerned.
We have logged in this case for the Operations Management’s verification and investigation on the outlet and staff concerned.
Rest assured, the outlet’s Operations Management will address the staff and corrective measures and guidance will be undertaken to improve their service delivery.
Once again, we thank you for your feedback for our action and our gratitude for your patronage and continuous support.
Secret Recipe Cakes & Café
Umm, okla, at least ada jawapan balas but honestly saya tak rasa begitu impress dengan jawapan yang diberikan. Macam standard jawapan ja. Takpelah, maybe one day terjahi sekali lagi tengok camne. One day tu pun not sure bulan depan or tahun depan kan?
Rule number one: The customer is always right. Rule number two: If the customer is wrong, see rule number one! Hik3…